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1,200 Man Hours Saved Monthly

Financial
Industry

Overview

Wells Fargo & Co (WFC) is a diversified financial services holding company offering retail and wholesale banking, as well as wealth management services, to individuals, businesses, high-net-worth individuals, and institutions through its subsidiaries.

As a market leader, it provides a range of commercial and consumer loans, agricultural finance, card products, deposit services, and transaction services.

Challenges

  • Minimize work effort for FTEs performing repetitive tasks.
  • Inefficiency due to human errors.
  • Document processing limited to manual availability and efficiency.
  • Poor data quality due to manual errors and inefficiencies.

Tools Used | Technology Leveraged

Impact

1,200

Man Hours Saved
Monthly

25%

Improvement
in System Response Time

50%

Reduction
in Testing Effort

40%

Reduction
in Test Defect

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