Advent Global offers expertise well beyond functional areas of SAP. We provide SAP infrastructure support services too. Our comprehensive services in the SAP Basis space include system landscape design, installation, upgrades, and production support services using ITIL-based best practices. Our well-defined methodologies and tools coupled with our expertise makes the job schedules effective and ensures the productivity of the system. SAP System Monitoring: Batch jobs, System performance monitoring, backup, etc using checklists and templates, which are otherwise a tedious job. Background Processing: Keeping a watchful eye on the background system to keep the unmanaged processes running well. System upkeep: Landscape design and sizing; Installation services; System consolidation; upgrade services; SAP data centre migration; Transport management; Hot/Support pack upgrade; Kernel upgrades; system refreshes/copies; user/role administration; archiving support services; and Disaster recovery services. Output Management: From Configuring and setting up basic printers like Laser, Barcode, Dot-Matrix to more complex and complicated printers like multi-tray and duplex printers. Creating custom print formats, custom page formats, custom fonts, for printing checks etc. Messaging Interfaces Management: Setting up fax, email systems, including double byte languages based on Unicode, like Korean and Chinese. Security: Defining the SOD and review the existing security definitions, so as to ensure SOX compliance. Basis Support activities: Our Basis consulting team have experience in working closely with technical teams, as a result, we can interface and communicate better with the development teams. Our consulting team would help with the application of OSS notes, debug ABAP code to fix functional problems; and troubleshoot poorly written reports and interfaces.
